Terms and Conditions

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Nirvana Holistics - Terms and Conditions

Effective Date: July 28, 2025

Please read these Terms and Conditions ("Terms") carefully before using the services provided by

Nirvana Holistics LLC ("Nirvana Holistics," "Company," "we," "our," or "us"). By scheduling or

receiving services, you ("Client," "you," or "your") agree to be legally bound by these Terms.

1. Nature of Services

Nirvana Holistics is a mobile IV hydration and wellness service. All services are provided on a

self-pay basis. We do not accept or bill health insurance. Clients are financially responsible for all

services received. Our services are designed to promote wellness and support hydration, vitamin

balance, and general health. They are not intended to diagnose, treat, cure, or prevent any disease.

The services provided by Nirvana Holistics do not replace medical advice, primary care, or

emergency care. All clients are encouraged to maintain a relationship with their primary care

provider.

2. Good Faith Exam Requirement

In accordance with Michigan law, all clients must complete a Good Faith Exam (GFE) with a

licensed healthcare provider prior to receiving any IV infusion or injectable therapy. This exam must

be conducted virtually through a designated telehealth link provided by Nirvana Holistics LLC. The

GFE is a separate medical appointment billed directly to the client by the GFE provider. Nirvana

Holistics LLC does not manage or control the fees, scheduling, or scope of care provided during the

GFE.

To ensure timely and efficient completion of your scheduled appointment, it is strongly

recommended that the GFE be completed in advance of the nurse's arrival. If the GFE is delayed or

completed on demand at the time of the appointment, your treatment start time may be postponed.

If adequate treatment time cannot be ensured due to GFE delays, the appointment may need to be

rescheduled at the discretion of the nurse.If the nurse arrives and the appointment must be rescheduled due to an incomplete or pending

GFE, a rescheduling fee of $30 will apply to help cover travel and administrative costs. No IV

hydration or injectable treatments will be administered until confirmation of a valid and approved

GFE is received.

3. Scheduling and Cancellations

Appointments may be scheduled in advance or requested on demand, based on nurse availability.

While we strive to be flexible, the following cancellation policy applies:

- A cancellation fee of $50 will be charged for any scheduled appointment canceled less than 4

hours before the scheduled appointment time.

- No fee is charged for cancellations made more than 4 hours in advance.

- On-demand visits may be rescheduled at nurse discretion and do not carry a cancellation fee

unless a nurse is already en route.

By booking an appointment, you agree to this cancellation policy.

4. Service Window and Arrival Flexibility

Clients agree to allow for a reasonable time buffer surrounding their scheduled appointment to

account for travel distance, traffic delays, weather, or variations in earlier appointments. If a nurse is

delayed due to an extended prior visit or unforeseen circumstance, we will notify you as soon as

possible. For on-demand visits, if a GFE has not yet been completed at the time of nurse arrival, the

wait time to complete the GFE is not guaranteed and may vary depending on provider availability.

Clients should be prepared for this potential delay and understand that treatment may be

rescheduled.

5. Payment Terms

Payment is due at the time of service via accepted electronic payment methods. We do not accept

cash or checks. Prices are subject to change without notice. You will be informed of the cost prior toreceiving any service.

While tipping is not required, it is welcomed and appreciated as a reflection of your satisfaction with

the care provided.

6. Client Representations

By using our services, you confirm that:

- You are 18 years of age or older or have a legal guardian present.

- You will truthfully complete all intake forms and health history questionnaires.

- You understand that wellness and IV therapy services are elective and not a substitute for primary

care or emergency treatment.

- You will follow all post-care instructions and contact your primary healthcare provider for any

ongoing or worsening symptoms.

7. Medical Disclaimer

Nirvana Holistics does not provide diagnostic services or treatment for medical conditions outside

the scope of wellness-based IV hydration and vitamin therapies. Services provided are not intended

to diagnose or treat any condition and are not a substitute for appropriate medical care. Clients must

seek advice from a licensed medical provider for any medical concerns. While many clients may

experience perceived or actual benefits from hydration therapy and vitamin support, outcomes may

vary, and no specific results are guaranteed.

8. Service Refusal

We reserve the right to refuse service to any individual for any reason, including but not limited to:

- Incomplete or failed GFE

- Medical contraindications

- Aggressive or unsafe behavior

- Violation of these Terms9. Limitation of Liability

By receiving services, you acknowledge and agree that Nirvana Holistics LLC, its staff, and affiliates

are not liable for any adverse events, reactions, delays, or complications unless caused by gross

negligence or willful misconduct. You accept full responsibility for your participation in all services,

including known and unknown risks associated with hydration or injection-based therapies.

10. Consent and Agreement

By using our website, scheduling services, or receiving treatment, you agree to be bound by these

Terms. If you do not agree, you must not use our services.

For questions, please contact:

Nirvana Holistics LLC

Kingsley, MI (Service area based on Traverse City)

admin@nirvanaholistics.com

www.nirvanaholistics.com

IV Therapy Risks & Disclaimers

Effective Date: July 28, 2025

While IV hydration and vitamin therapy are generally considered safe when administered by trained

professionals, all medical procedures carry potential risks. At Nirvana Holistics LLC, we prioritize

safety and transparency. Clients should be aware of the following possible risks and side effects

associated with IV and injectable treatments:

- Minor discomfort or pain at the injection/IV site

- Bruising, redness, or swelling at or around the injection site

- Infiltration (IV fluid leaking into surrounding tissue)

- Phlebitis (inflammation of the vein)

- Infection at the injection site- Allergic reaction or hypersensitivity to ingredients (including vitamins or additives)

- Headache, lightheadedness, or dizziness

- Nausea, flushing, or metallic taste

- Changes in blood pressure, heart rate, or blood sugar levels

- Electrolyte imbalances (especially with high-dose fluids or nutrients)

- Air embolism (very rare but serious if air enters the vein)

- Overhydration or fluid overload in susceptible individuals

Although rare, more serious complications can occur, particularly in individuals with underlying

medical conditions. Clients are encouraged to disclose their full medical history, medications, and

allergies during the intake process. Nirvana Holistics LLC reserves the right to postpone or decline

treatment if it is deemed unsafe or medically inappropriate.

By proceeding with IV therapy, the client acknowledges understanding of these potential risks and

agrees to receive treatment voluntarily.